FREQUENTLY ASKED QUESTIONS

1. Where is the pickup location at the airport?

The pickup location is directly outside the airport exit, next to the building. The driver will be in contact with you via phone; at the airport, you have unlimited access to the internet, so you can notify the driver once you collect your luggage and send a message through WhatsApp or Viber. The driver will pick you up as soon as you exit the airport building.

2. What is the price of the ride to the airport?

The price is fixed but depends on the type of vehicle selected. You can check the prices on our website or contact us for a personalized offer.

3. Do I need to book the ride in advance?

We recommend booking in advance to ensure vehicle and driver availability at the desired time.

4. How can I book a ride?

You can book a ride through our website, by phone, or via email. When making the reservation, you will need to provide your phone number with the international dialing code, flight details, number of passengers, and pickup location.

5. What types of vehicles are available for transport?

Our fleet includes passenger cars of various classes.

6. Are parking and toll fees included in the price?

Yes, the price includes all additional costs, such as parking fees and tolls.

7. How can I recognize the driver at the airport?

The driver will contact you and send you all the details about the vehicle’s appearance and registration number. They will meet you in front of the airport building and, upon request, can hold a sign with your name.

8. What happens if my flight is delayed?

We track flight arrivals, so we will be aware of any delays and adjust the pickup time accordingly.

9. Are the drivers professionally trained?

Yes, our drivers are trained, licensed, and have years of experience in transportation.

10. How can I pay for the ride?

We accept various payment methods, including cash, credit cards, and prepayment via our website.

11. What is included in the price of the ride?

The price includes transportation, all necessary costs (tolls, parking fees), and assistance with luggage.

12. Do you offer 24-hour service?

Yes, we offer transportation 24 hours a day, seven days a week. We recommend booking in advance for early morning rides.

13. Do you provide transportation to multiple airports?

Yes, we offer transportation to various airports, depending on your location and needs.

If you have any questions contact us